FAQ

Do you ship worldwide?

We do! We ship everywhere! European fulfillment should be back online soon for better rates to Europe, Asia, and Australia!

How long before my order will be fulfilled?

We ship items from our store in Brooklyn twice a week!

Does sasha design everything herself?

She does! All the shirts, pins, and even Velour Magazine are designed and created by Sasha Velour. The only exception is the Punk Patch which was designed by Sophie McMahan.

Other issues?

Email admin@houseofvelour.com (email is answered twice a week!)

Now fulfilling from Australia!

For fans living in Australia, New Zealand, Japan, and other Asian countries, House of Velour has paired up with Merch Mother to fulfill specific items from Australia! Click here to check it out!